Refund policy

Damaged, or not what we said

Email support@jawsomefinds.com within 14 days with your order number and photographs. If a find arrives damaged, or it is not what we described, we will make it right — replacement or refund. That one is on us.

Changed your mind

We cannot accept change-of-mind returns once an order has left the warehouse. Ask before you CHOMP if you are unsure — email us and we will tell you plainly whether a find does the thing you want it to do.

Never arrived

If your delivery window has closed and tracking never moved, email us with your order number. We chase it from our side, and you are not out of pocket.

How long refunds take

Once approved, refunds return to the original payment method. Banks typically take 5–10 business days to show it.